Credit amounts will be set based on credit references and a Dunn & Brad Street credit report check
All accounts are Net 30 days from the statement date
Overdue accounts are subject to interest charges of 2% monthly
Accounts with balances over will be switched to COD and discounts will be clawed back until the account is brought to current
Returns
All returned items must be in a resaleable condition
All returns will be subject to a 20% restocking fee
For charge accounts. All returns will be processed as a credit on account
For system returns, the following criteria must be met:
All toners are in a resaleable condition
All toners must be at least 1 year from the expiration date
Subject to a 20% restocking fee
Returns are processed as a credit on account
Consigned products
All consigned products will be the responsibility of the customer. Any damaged or expired product will be charged to the customer and payment must be made as per the credit policy
Upon return of a consignment system, the customer will be charged for any container that has been opened. All unopened containers will be credited against the original consignment invoice.
